Monica now suggests fixes based on similar tickets and smart searches—no more guessing or endless Googling.

Seen this issue before? Monica probably has. She’ll surface past tickets to help you skip the repeat work.

Our updated integration makes it easier to sync data, automate tickets, and reduce back-and-forth between SuperOps and HaloPSA.

You can now offer secure remote access through ISL Online.. Launch reliable support sessions directly from SuperOps. Whether you're diagnosing issues or providing hands-on help, it’s a smooth, efficient way to connect and troubleshoot faster.

Connect SuperOps to 5,000+ apps and automate routine tasks with zero code.

Turn your SOPs into step-by-step workflows—with scripts, approvals, and tasks in one place. So every tech stays on track, every time.

Build flexible contracts that reflect how you deliver services, and track profitability without spreadsheets.

Find out exactly which services and clients are profitable. No more guesswork—just clarity.

Set up complex conditions using a drag-and-drop rule builder. You decide the logic—SuperOps takes care of the execution.

Need to host and deploy your internal software? Now, upload and push custom software packages directly from the SuperOps.

Managing Mac devices just got easier. Automate software installs and updates at scale using native package management.

See your client’s network like never before. Visualize devices, connections, and status in real-time to troubleshoot faster.

Billing cloud services like Azure is about to get a whole lot easier. With usage-based subscription support, MSPs can track actual consumption and bill clients accurately.

Manage partial payments, overpayments, and client credits—all within your billing workflow.

We’re making the setup process faster and smoother, so you get value from SuperOps in record time.

Bringing your ticket history into SuperOps? Soon, you’ll be able to import tickets, replies, and worklogs easily via CSV.

Connect to devices securely via a browser—no agent, no install, just encrypted access when you need it.

More control over installs and uninstalls, new software alerts, activity tracking, and one-off deployments—all coming soon.

Track VM health and performance across client environments—right from your dashboard.

A running timeline of who did what and when, across the entire platform.

We’re rethinking how you quote, match billing, and close the loop, ensuring every dollar is tracked and aligned with service delivery.

From backup and cybersecurity to cloud marketplaces, we’re connecting deeper with the tools that you rely on every day, like Axient and Huntress.

Go beyond raw data. Get actionable insights on what updates mean and what to prioritize.

Need to jump into a remote session fast? Launch on-demand sessions without any setup.

Keep tabs on antivirus status and alerts without toggling platforms.

Get a clearer handle on who’s doing what—and automate tasks to keep projects moving forward.

Describe the process you want—your workflows will build themselves.

Automatically assign tickets to the right tech based on skills, workload, and context.