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Invoicing Improvements
Smarter, automated billing with reminders, late fees, partial payments, and more.
Knowledge base V2
Smarter recommendations, public sharing, and tighter runbook integration.
Axient Integration
INTEGRATIONS
Gain full visibility into automated client backups and recovery status.
Huntress Integration
Detect and remediate security threats faster with real-time insights.
AI-powered patching
AI
AI-driven patch insights with real-time community sentiment and patch histories.
Topology Mapping
Visualize network device relationships and connectivity at a glance.
Invoice Templates
Customize invoice layouts and branding for every client.
Acronis AV
Keep tabs on AV status and alerts without toggling platforms.
HTTPS Remote Troubleshooting
Connect to devices securely via a browser - no agent, no install, just encrypted access when you need it.
Linux OS Patching
Extended patch management features to Linux OS devices.
Software Management Enhancements
More control over installs and uninstalls, new software alerts, activity tracking, and one-off deployments - coming soon.
Service Desk Manager Improvements
Smart insights and tools to help you manage service delivery more effectively at scale.
Smarter Quoting and Billing Reconciliation
We are rethinking how you quote, match billing, and close the loop, ensuring every dollar is tracked and aligned with service delivery.
Tighter Ecosystem Integrations
From back-up and cyber security to cloud marketplaces, we are connecting deeper with the tools that you rely on every day.
Workflow Builder
Describe the process you want, and your workflows will build themselves.
Smart Ticket Assignment
Automatically assign tickets to the right tech based on skills, workload, and context.
Inventory Management
Track, organize, and manage IT assets across every location.
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